Privacy Policy

At GlitchSpin Casino, we take your privacy seriously. When you use casino-glitchspin.casino, you trust us with personal information, and we don’t treat that lightly. This Privacy Policy explains what we collect, why we collect it, how it may be used, who it may be shared with, and the steps we take to help keep it protected.

What Data Do We Collect

When you register an account, opt in to promotions, contact support, or make a deposit, we may ask for personal information such as:

  • Name
  • Email address
  • Date of birth
  • Residential address
  • Phone number
  • Identification documents for verification purposes

We also collect certain technical details when you visit casino-glitchspin.casino. This can include your IP address, device type, browser type, operating system, referral source, visit duration, pages viewed, and click-through rates. Some of this information is collected automatically, mainly so the site works properly and stays secure.

Why Do We Collect Data

We collect and use data for practical, legal, and security-related reasons, including:

  • To provide our services, including processing deposits and withdrawals
  • To communicate with you about promotions, new features, or important updates
  • To personalise your experience on our website
  • To comply with regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) checks
  • To monitor account activity for suspicious or fraudulent behaviour
  • To conduct internal analysis and improve our platform

In plain terms, we need some information to operate GlitchSpin Casino, confirm account details, meet legal obligations, and help protect players from misuse or fraud. We may also use certain data to make the site feel more relevant to you, such as showing account-related information or promotional content that matches your settings.

How Do We Share Data

We may share your personal data with:

  • Third-party service providers that support our operations, such as payment processors and IT infrastructure
  • Regulatory bodies or law enforcement agencies where required by law
  • Other entities within our corporate group for operational purposes

We don’t sell, rent, or trade your personal information to third parties. That’s an important point. Any third-party partner that handles personal data must follow confidentiality requirements and use the information only for the agreed purpose.

Data Security

Security matters at GlitchSpin Casino, and we use several measures to help protect your information from unauthorised access, loss, misuse, or disclosure:

  • Industry-standard SSL encryption to secure all data transmissions
  • Strong access controls, including password protection for sensitive systems
  • Regular security audits and testing by third-party experts
  • Ongoing updates to our security protocols

No online service can guarantee absolute security, but we work to reduce risk and keep protections current. You can also help by using a strong password, keeping your login details private, and contacting us if something on your account doesn’t look right.

Cookies and Tracking

casino-glitchspin.casino uses cookies and similar tracking technologies to help the website function, remember certain preferences, analyse traffic, and support security checks. Cookies can make the site easier to use, but you’re still in control of your browser settings.

You can manage or block cookies through your browser. If you choose to disable them, some parts of the site may not work as intended, including account features or security-related functions.

Your Rights

As a user of GlitchSpin Casino, you have rights relating to your personal data. These may include:

  • Access: You can request to see what personal data we hold about you
  • Correction: If any personal data is incorrect or out of date, contact us and we will update it
  • Deletion: Under certain circumstances, you may request deletion of your personal data

To exercise any of these rights, please contact us at support@casino-glitchspin.casino.

Depending on your location in Canada and the type of request, we may need to verify your identity before making changes or sharing account-related information. That’s done to protect your privacy, not to make things difficult.

Data Retention

We keep personal information for as long as it’s needed to provide our services, manage your account, meet legal obligations, resolve disputes, and comply with anti-money laundering requirements.

In some cases, we may be required to retain certain records even after an account is closed. When information is no longer needed, we take reasonable steps to delete it, anonymise it, or securely restrict its use.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, they’ll be posted on this page and will take effect immediately.

It’s a good idea to review this page periodically so you understand how your personal data is handled when you use casino-glitchspin.casino.